Testimonials
Find out why Black Hills Chemical & Janitorial is the Black Hills and surrounding region’s leading provider of cleaning solutions by reading customer testimonials from those who have utilized our services.
We had been considering our options for janitorial/ retail operations supplies; when we were contacted by BH Chemical (Jeremy Paulson) last year about utilizing their products. The products and service from BH Chemical has met our high expectations. Competitive prices, honest feedback, and quick responses to challenges have created a professional partnership that I value immensely.
- Mike Bendt, Operations Manager, Common Cents Stores
I am a licensed professional cleaner and use many of the products that Black Hills Chemical & Janitorial Supply carries in stock. I have had excellent results with their products, in fact many of my customers ask me what I am using for cleaning products. Some of the products I really love are Fast & Easy, Sparcreme and Sparkcling Toilet Cleaner.
- Christine Stallings, Owner Christine’s Pristine High-End Cleaning
"As a customer of Black Hills Chemical for 15+ years I appreciate the level of professionalism shown by the sales people, service techs, office staff, and drivers. It is so nice to work with a local company that offers this great level of service and products. In the hotel industry things can come up very fast, whether it be an urgent need for a product, or a service issue that needs taken care of fast, in order to keep the hotel running smooth and the customers happy, Black Hills Chemical has always been very quick to help."
- Kyle Olson, General Manager, K Bar S Lodge, Keystone, SD
"At the Best Western here in Chadron, Nebraska we switched over to Black Hills Chemical about 10 months ago after hearing how good their products are and trying a few samples that Stephanie gave us. My housekeepers and I have been very impressed with the quality of the products. Our linen comes out very white and extremely soft. Our housekeepers and I have both noticed how well the cleaning sprays work when cleaning the bathrooms and mirrors. They don’t leave any streaks and they leave everything smelling nice and fresh in the rooms. Even reviews from out guest state how clean our rooms are, and we wouldn’t be able to do that without the help of Black Hills Chemical. I would personally like to compliment Stephanie. She is always happy when she comes into our hotel. Also, she is very personable with my front desk employees and takes time to say hello and talk to them a little bit on her visits. She goes out of her way to make us seem like her number priority and number one customers! We greatly appreciate everything that Black Hills Chemical has done for us so far in our first year of joining with them and we look forward to many more years with your Company. "
- Traci Wild-Smith, General Manager, Best Western West Hills Inn, Chadron, NE
The Lodge at Deadwood Casino uses Black Hills Chemical for all of our janitorial needs. From paper products and cleaning supplies to carpet extractors and designer trash cans, they always deliver. The exceptional customer service makes it easy to recommend doing business with Black Hills Chemical!
- Casey Borsch, Casino Manager, The Lodge at Deadwood
I have been working with Jeremey Paulson for about 7 months now and I am very happy with the service he and the staff at Black Hills Chemical provides us. Anytime I have a question, concern or need an near impossible item found they are quick to help solve it no matter how impossible it seems.
- Shawn Rames, Administrative Assistant, Automated Maintenence Systems
We previously used a chemical company that wasn't great at customer service. We had problems with their chemicals and they didn't attempt to riemburse our business for the damages that were incurred. Black Hills Chemical reps approached us and we decided to give them our business. The result was fantastic!! Not only do they stand behind their products, but their customer service is the best. Our rep, Stephanie Todd, takes excellent care of us. When we have a problem it is solved immediatly. I would recomend Black hills Chemical to people who need the products they sell and customer service they provide!
- Norma Olson, General Manager, Holiday Inn Express - Winner